Frequent questions
What is the registration process like?
Very simple! You must complete the registration form and within a maximum period of 24 hours, you will receive access confirmation by email.
How do I place an order?
How do I place an order for Designer Frames and Sunglasses?
Follow the steps in our instructional video
Is there a minimum quantity to place an order?
On your first purchase, you must place an order of at least 36 units. Starting next, you will no longer have this restriction.
Is there a maximum quantity to place an order?
No. You can place the order with the volume you need.
Where do I see the prices of the products?
Only registered users will be able to access the exclusive prices of the online catalog. Otherwise, the prices will not be visible to you.
What countries do you export to?
We ship to all of Latin America.
In what currency are orders paid?
All products published in our catalog are in US dollars.
How long does it take for my order to arrive?
Shipping times depend on each country. Below, we detail the average times we handle for each location.
Are they used or new products?
All products in our catalog are 100% original and direct from the factory.